Information from “Rīgas satiksme” on the new order of using public transport in Riga for discount recipients
“Rīgas satiksme” informs that to be able to use public transport after the interim administration of Riga City Council put into effect amendments to the binding regulations of the municipality and cancelled a majority of public transport fare discounts for the period of the emergency situation, passengers can use their already existing e-tickets (Riga resident’s cards, Pupil’s e-cards, personalized and non-personalized e-tcikets) after having loaded full-price tickets onto them. “Rīgas satiksme” calls on everybody to consider the necessity of every trip and to use public transport only if there is no other alternative. To reduce the spreading of COVID-19, the company calls on clients to stay at home, go on foot and by bicycle.
The interim administration of Riga City Council has kept the previous discounts for disabled persons of groups 1 and 2, children of preschool age, State and municipal police, as well as teaching staff of municipal educational institutions. Passengers of the above groups can use public transport as they did before.
During the emergency situation, social work specialists and carers from the institutions subordinate to the Riga City Council Welfare Department, as well as medical staff and persons involved in medical treatment process who work in the healthcare capital companies of Riga city municipality, will use public transport free of charge. To get this discount, the above persons will have to go to a ticket vending machine, insert their e-ticket and load onto it a special product – a ticket with 100 percent discount.
Those passengers who enjoyed the discount before, including pupils, students, pensioners, disabled persons of group 3, the liquidators of the consequences of the disaster at Chernobyl nuclear power station, persons aged over 75 years, etc. will be able to use public transport only with full-price tickets.
Tickets at full price may be purchased in advance from ticket vending machines in streets, as well as at more than 400 points of trade across Riga. Passengers can load tickets to the e-tickets they are already using, including personified, non-personified, Riga resident’s cards and Pupil’s e-cards. You can find the list of ticket trade points here: https://www.rigassatiksme.lv/lv/biletes/bilesu-tirdzniecibas-vietas/tirdzniecibas-vietas/
“Rīgas satiksme” reminds that to protect drivers from infection risks, drivers do not sell tickets in public transport anymore.
The new order will not change anything for those passengers who use full-price tickets in public transport. They will be able to use tickets for a certain number of trips, as well as one-hour and monthly tickets.
Passengers who use partial fare discounts in public transport, including working pensioners, students, parents of families with many children etc. will be able to use the tickets already loaded onto their e-tickets. Having used these tickets, these passengers will be able to buy new ones at full price only.
To communicate with «Rīgas satiksme», please use our hotline 20361862 or email to info@rigassatiksme.lv. You can also contact us on our website at www.rigassatiksme.lv, section «Contact us» («Sazinies ar mums»), where everybody can submit his/her application.
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